Uber Eats has helped Puerto Rican restaurants increase sales by up to 50% since its debut in 2018. Over 11 million orders have been placed, and 65% of its 1,700 partners are SMEs. This growth was crucial during the pandemic.
Uber Eats has become a significant growth opportunity for local restaurants in Puerto Rico. Keyla Meléndez, co-owner of La Patria Restobar, shared that using Uber Eats tripled their sales at The Crust Pizza. Since its launch in Puerto Rico in 2018, over 11 million orders have been placed. Meléndez noted that the app's features, such as sales statistics and customer behavior analysis, provide invaluable insights.
According to Juliette Rodríguez, Uber Central America and Caribbean's account manager, partners can boost sales by up to 50%. The platform offers visibility, positioning, and valuable data, helping restaurants identify best-selling products and peak hours. More than 65% of the 1,700 partners are small and medium-sized businesses (SMEs), which gain access to extensive information effortlessly.
Meléndez emphasized that Uber Eats was crucial during the COVID-19 pandemic, keeping her business afloat while many others closed. The platform's adaptability and the ability to handle it proficiently allowed her restaurant to thrive. Carolina Coto, communications manager for Uber Central America and the Caribbean, highlighted that most active driver-members find the app essential for revenue generation.
The app’s flexibility has attracted a diverse range of driver-members, including a significant number of women and people over 55. Currently, 25% of active driver-members are women, with 84% being heads of household. Additionally, one in five drivers is over 55. This flexibility supports economic development, offering additional income streams and helping meet personal responsibilities.
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