Amazon's AI lead cites hallucinations and latency as major hurdles for Alexa's generative AI upgrade, pushing the launch to 2025 with no confirmed release date.
Amazon's generative AI Alexa was set for an October 2024 launch.Technical issues delayed the upgrade, now expected in 2025.A key issue is "hallucinations," or false AI-generated results.Amazon AGI lead Rohit Prasad says errors must be near-zero.Users interact with Alexa all day, magnifying error risks.Prasad says hallucinations remain an open industry challenge.
Alexa’s response latency is another major hurdle.Users expect immediate replies or task completions.Ensuring Alexa works seamlessly with hundreds of services adds complexity.Prasad admits integrating third-party apps slows progress.Anthropic’s Claude AI & Amazon Nova models power the update.Subscription plans are planned for monetization, adding to complexity.
Amazon aims for 100% reliability before launch.Testing across integrations & child safety filters is ongoing.Current employees cite a long road ahead for development.The new Alexa is designed to work with third-party apps.Meeting user expectations is a top priority, says Prasad.Financial Times says launch is still far off.
The new Alexa will be subscription-based to drive revenue.It must work seamlessly across hundreds of integrations.Hallucination errors & latency issues delay its release.Prasad’s team works hard to address these challenges.Amazon is focused on safety filters & accuracy improvements.No release date is confirmed, per reports from insiders.
Will AI assistants ever be 100% error-free?
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