Carousell and Lazada have launched a seamless trade-in feature for iPhones. Customers can trade in their old phones for discounts on new purchases at LazMall. The service uses Carousell's technology to provide an easy, eco-friendly way to upgrade devices.
Carousell and Lazada have introduced a new, seamless trade-in feature for iPhones. This is the first of its kind in Singapore for e-commerce marketplaces. Customers can now offset the cost of a new iPhone by trading in their old phones during the checkout process on LazMall.
Customers can select the "trade-in" option when adding an iPhone to their cart. They fill out a short form about their old phone's condition to get an indicative trade-in quote. The quote can be accepted and applied as a discount. When the new phone is delivered, the courier inspects the trade-in device to confirm its value.
This feature uses Carousell Mobile's data science and AI tools to ensure accurate pricing and quick diagnostics. The initiative aims to reduce e-waste by encouraging Singaporeans to trade in old devices instead of letting them gather dust. This supports the circular economy and promotes eco-friendly habits.
Jane Ng, Carousell's Regional Head of Mobiles, emphasized the value in older phones like the iPhone XR and Galaxy S22. Davin Teo from Lazada highlighted how this partnership enhances customer experience while promoting sustainability. Both companies aim to make eco-conscious shopping easier and more appealing.
Would you trade in your old phone for a discount?
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