Google introduces AI agents, retail enhancements, and partners to transform operations, customer experience, and sales at NRF 2025 in New York.
Google announced advanced AI tools at NRF 2025 in New York. Retailers can now create custom AI agents via Google Agentspace. These bots assist customers by offering product recommendations, answering real-time queries, and guiding them through purchases. They also automate tasks like inventory management and loss prevention, freeing employees for other tasks.
Google added features to Vertex AI Search for Commerce. These tools help retailers improve search and shopping experiences. The updated AI can transform operations, boosting personalization and efficiency. Retailers gain tools to analyze customer data and drive better sales results.
Google partnered with Shopify, Revionics, and others to enhance retail marketing. These collaborations focus on personalizing campaigns and improving customer insights. They also aim to optimize ad spending and streamline shopping experiences across channels. Partners like Bloomreach and BigCommerce offer seamless integrations.
Google’s AI tools reflect growing consumer expectations for instant, tailored interactions. From customer service bots to automated operations, these innovations reshape retail. Retailers adopting these technologies may gain a competitive edge in the evolving marketplace.
How will AI reshape shopping experiences?
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