Sitoo and Adyen's deepened partnership launches Sitoo Payments, a unified payment solution. It simplifies retail operations, scales globally, and enhances customer experiences.
Sitoo has joined forces with Adyen to launch Sitoo Payments, an integrated solution designed to streamline global retail operations. This platform unites Sitoo's Point of Sale (POS) with Adyen’s advanced payment processing. It enables retailers to manage physical and digital transactions seamlessly. Currently, 18.5% of Sitoo’s transaction volume runs through this system, with projections of processing $1.1B annually by 2025. Retailers worldwide are adopting Sitoo Payments for its scalable and efficient design.
Sitoo Payments not only simplifies transactions but also provides first-party data insights. With this, retailers can understand customer behavior better and reduce operational silos. Alexander Almonte, VP at Sitoo, says, “Our first-call resolution rates now hit 90%, freeing resources for innovation.” By replacing third-party integrations, Sitoo also reduces costs and improves retailer profitability. This unique commercial model highlights their commitment to mutual benefits and innovation.
Sitoo Payments is paving the way for retail innovation. The upcoming Sitoo Recognition, launching in early 2025, will integrate payment with customer recognition. With a single tap, customers can engage effortlessly, blending convenience with cutting-edge technology. Almonte calls it “instant, effortless engagement,” promising a redefined shopping experience. This groundbreaking step reflects Sitoo’s vision of unifying retail operations globally.
This launch builds on years of collaboration between Sitoo and Adyen. Sitoo now assumes full commercial responsibility, allowing a cohesive retailer relationship. By aligning Sitoo’s POS with Adyen’s global financial capabilities, the partnership drives efficiency and scalability. As retailers adopt the system, they gain tools for growth across regions without extra development. Adyen benefits from positioning Sitoo Payments among its top global platforms.
Will Sitoo Recognition redefine retail experiences?
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