Asos has seen significant sales growth since joining TikTok Shop in March 2024, with 57% of transactions from new customers. Execs believe social shopping may eventually bypass traditional online retailers if shoppers buy directly on TikTok.
Asos began selling on TikTok Shop in March 2024, launching 85 products from its Asos Design collection. The move aimed to reconnect with its core audience of twentysomethings. According to Elton Ollerhead, director of Asos Media Group, the platform has been a success, with 57% of transactions from new customers. Asos uses influencers to promote its products via shoppable videos, further driving engagement and sales.
Speaking at the Ecommerce Expo, Ollerhead noted that TikTok Shop could reshape the retail landscape. He suggested that the platform’s direct purchasing feature might reduce the need for traditional online retailers. As customers increasingly shop directly through social media, platforms like TikTok Shop could become the primary shopping destination, cutting out intermediary e-commerce sites.
Asos’s decision to join TikTok Shop aligns with its strategy to be present where its customers are. Tim Williams, Asos's head of sportswear, emphasized the importance of meeting customers on platforms where they spend most of their time. Asos's partnership with TikTok Shop is seen as a strategic effort to capture this engagement and convert it into sales, ensuring the brand stays relevant to its target demographic.
Asos is optimistic about the future of its partnership with TikTok Shop. An Asos spokesperson stated the company’s satisfaction with the results so far and expressed eagerness to expand this collaboration. As more retailers join platforms like TikTok Shop, the traditional online shopping experience could evolve, with social media potentially becoming the primary shopping hub for many consumers.
Could TikTok Shop replace traditional online retailers?
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