Ikea is piloting a secondhand marketplace called Ikea Preowned in Madrid and Oslo. Users can sell their old Ikea furniture and choose to be paid via bank transfer or an Ikea gift card with a 15% bonus. The trial ends in December 2024.
Ikea is testing a secondhand furniture marketplace in Madrid and Oslo. The platform, Ikea Preowned, allows users to sell their used Ikea furniture to others. Listings on the platform resemble those on Ikea’s main website, providing an easy-to-use experience. This initiative aligns with Ikea's growing focus on sustainability by encouraging reuse.
Participants can choose to receive payment through a bank transfer or an Ikea gift card. The gift card comes with an additional 15% bonus on the selling price, incentivizing customers to keep shopping at Ikea. There are no fees to create listings at the moment, but Ingka Group CEO Jesper Brodin hinted at a possible "symbolic fee" in the future.
Buyers and sellers must arrange their own meetups to exchange the furniture, as Ikea does not handle delivery or returns. Items that are damaged or not as expected cannot be returned, though buyers can request refunds. These limitations make the platform different from traditional online marketplaces.
The marketplace test will run until December 2024. Tolga Oncu, an executive at Ingka Group, said that after the trial, Ikea will evaluate its success and decide on next steps. The outcome could influence Ikea’s global strategy for secondhand furniture sales, making it a significant move for the company.
Would you buy or sell used furniture through Ikea?
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