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Delta bets big on ecommerce for 2025 growth
US
Logistics
January 5, 2025
Ops
Delta Cargo’s SVP, Peter Penseel, predicts ecommerce will fuel air cargo demand in 2025, citing strong resilience and $196M in Q3 2024 cargo revenue growth.
Klarna starts drug testing in Sweden
Nordix
Tools
January 5, 2025
Ops
Klarna will implement random drug tests in Sweden starting January. The move aims to strengthen security ahead of its anticipated IPO in the US, says HR Director Mikaela Mijatovic.
Meta limits advertiser exclusions: what to do
US
Marketing
January 5, 2025
Meta
Ops
Starting Jan. 31, 2025, Meta will stop campaigns using detailed targeting exclusions. Small businesses must adapt with first-party data and omni-channel marketing.
Bum Seok Kim takes helm of Woowa Brothers
Korea
Food & Grocery
January 5, 2025
Ops
Bum Seok Austin Kim is the new CEO of Woowa Brothers, succeeding Pieter-Jan Vandepitte. Kim brings expertise from Uber, Glovo, and Trendyol Go to lead Korea's delivery giant.
Deliveroo reshapes daily habits in Singapore
Asia
Food & Grocery
January 5, 2025
Deliveroo
Ops
A recent Deliveroo survey found food delivery integral to daily life in Singapore, with 68% using it regularly. Beyond meals, users now turn to delivery for groceries, gifts, and charity.
Zalando ends automatic free deliveries
Germany
Fashion & Beauty
January 5, 2025
Zalando
Ops
Zalando will end free deliveries for orders under $30 by January 2025, revamping its loyalty program and reducing return periods to 30 days for improved efficiency.
Amazon limits refunds to manufacturing costs
US
Mass
January 5, 2025
Amazon
Ops
Amazon will only reimburse sellers for manufacturing costs for lost or damaged items starting March 10, 2025. This change may threaten margins for sellers of low-cost products.
eBay introduces 7-day combined shipping window
US
Mass
January 5, 2025
eBay
Ops
eBay's new 7-day shopping window for auction items enables buyers to combine shipping. The feature aims to reduce unpaid items and enhance buyer satisfaction.
Ocado orders fail during key Christmas deliveries
UK
Food & Grocery
December 29, 2024
Ops
Ocado faced backlash as a malfunction at its Erith warehouse left customers missing key Christmas food items. The company apologized but damage to trust lingers.
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