Amazon mandates UK return options for sellers
From November 11, 2024, Amazon sellers with UK customers must either provide a domestic return address or a prepaid return label. If neither is available, Amazon will refund customers automatically without requiring item returns. Sellers from France, Germany, Italy, and Spain must adapt quickly to avoid losing both sales and inventory. By setting these stricter rules, Amazon aims to enhance the customer experience but adds new responsibilities and costs for international sellers. Adjusting systems and processes to meet the 4-day response time is crucial to avoid unwanted refunds.